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FREQUENTLY ASKED QUESTIONS

DO YOU SHIP WORLDWIDE?

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For orders outside the Philippines, we ship via FedEx Air which may take about 5 to 7 business days to receive.

 

One (1) pair os sandals may weigh around 0.3kg to half a kilo .

One to three (1-3) pairs can fit a standard Fedex Pak pouch. Items will be bubble wrapped without boxes using FedEx Pak.

 

For current FedEx International rates, you may refer here.

 

For questions about you international orders, message us here or through our Instagram or Facebook Page  

with the following details:

  • Name

  • Style, color, size, no. of pairs

  • Include your: city, country, and zip code (for shipping rates)

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WHAT ARE YOUR ONLINE HOURS ? 

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Our office hours are MONDAYS TO SATURDAYS 9am to 6pm PHILIPPINE TIME.

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DO YOU HAVE A SIZE CHART ?

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You may refer to the photo of our size chart attached to each style in the SHOP menu. Our sizes are based on US Sizing. Kindly read the description details of each style as we mention the fit of each design. 

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DO YOU HAVE A PHYSICAL STORE ?

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Due to the pandemic, we had to close all our physical stores in the Philippines.  For now, we operate via online only.

Our main home office is located in Parañaque , Metro Manila, Philippines.

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You are very much welcome to visit us if you happen to be in town!  To schedule a visit, you may message us through our Instagram or Facebook Pages.

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HOW DO I CLEAN AND CARE FOR MY PAIRS ?​

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For shoe care instructions, please refer here. 

About sole tractions

Your new pair may be a little slick from the box especially if you walk on wet or smooth-tiled surfaces. Once you wear them regularly, they will provide enough traction that prevents you from slipping. If it still feels slippery, lightly sand or graze the soles on a rough surface. Our soles are made of quality rubber material. 

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